How truly useful products are born: a behind-the-scenes look at conscious innovation
Every time I see a new oat milk with added protein or oil-free quinoa chips on the shelf, I feel curious not only as a consumer but also as a marketing student. How do brands know what we need right now? Why are these innovations appearing and not others? And which of them are here to stay?
If you dig deeper, the launch of a new product is much more than a culinary experiment. It is a marketing process that includes creativity, analysis, strategy, testing, emotion, and risk. It is also a conversation between brands and us, the consumers.
Step 1. It all starts with observation
A product idea does not come out of nowhere - it grows from a real need. A need shaped by the market, society, and people’s behavior. Think plant-based trends, rising food allergies in kids, minimalism, and clean eating. These aren’t just fads. They’re signals that brands track through social media, reviews, purchase data, and surveys.
Take Miyoko’s Creamery, for example. They introduced plant-based butter and cheeses made from cashews, but with the texture and richness of dairy. It was not just another vegan product - it was a full-flavored replacement built for people who did not want to compromise on taste, texture, or values.
Step 2. Idea generation - and
filtering
When teams
generate product ideas, they ask:
- What pain points are our customers experiencing?
- What traditional products cause frustration?
- Are there underserved groups?
- How can we bridge the gap between taste and health?
Laird Superfood is a great example. They noticed that many people were adding
adaptogens to their coffee manually - so they created ready-to-use powdered
creamers with clean ingredients. That’s a perfect example of innovation in user
comfort: a better version of a daily ritual.
Step 3. Concept development and testing
Before a product hits the shelves, brands
build a prototype and test it with real people. This is where ideas that looked
great “on paper” often fail in real life.
Look at Hippeas, the chickpea-based
snack brand. They went through countless taste tests before finding the right
recipe and branding - something that appealed not only to vegans but also to
mainstream snackers. Their communication focused on a “feel good” message - in
both ingredients and mood.
Step 4. Business analysis — can the product survive?
This is where marketing teams evaluate not
only what’s trendy but also who will buy it, how much it costs to produce,
whether suppliers are reliable, and whether packaging aligns with
sustainability goals.
Numi Tea is a great example. They
produce organic teas with compostable tea bags. They removed staples, plastic,
and even artificial flavors. Yes, it’s more expensive to make. But people don’t
choose it just because it is “eco” - they choose it because it reflects their
values.
Step 5. Launch and growth
Once the product enters the market, the most
interesting part begins - real interaction with consumers. This is the moment
when brands have to listen. What are people saying? How do they react to the
taste, the price, the texture, the story?
Sometimes, products evolve even after
launch. Coconut Bliss, for example, originally sweetened their plant-based ice
cream with agave. But after customer feedback, they switched to a lower glycemic
alternative. This shows how brands can keep improving after they go live, not
just “launch and forget.”
Why does this matter to us? Understanding how products are created helps us choose more consciously. We can tell the difference between a quick trend and a product that was carefully crafted with integrity, purpose, and attention to real needs.
Kateryna,
ReplyDeleteWhat a great detailed article you wrote about the launch of a new product! I like that you gave examples for each five steps.
I hope Professor Lochiatto recognizes your post as being excellent!